Terms & Conditions
Last Updated: September 11, 2026
Welcome to Kuoni Travels. These Terms & Conditions govern your use of our website and the travel-related services offered through Kuoni Travels.
By accessing our website, submitting an enquiry, creating an account, requesting a booking, making a payment, or using our services, you agree to these Terms & Conditions.
The Kuoni Travels website provides information about trips, destinations, activities, travel experiences, tour options, and related services.
Users agree to use the website only for lawful purposes.
Submitting a booking request or enquiry does not automatically guarantee availability or confirmation.
A booking becomes confirmed only after applicable availability, payment, documentation, and confirmation requirements have been completed.
Customers must provide accurate, complete, and current information while making an enquiry or booking.
Customers are responsible for checking passenger names, travel dates, destination details, contact information, passport details, and other booking information.
Travel prices may change because of availability, seasonal demand, supplier pricing, taxes, fees, currency fluctuations, airline pricing, hotel rates, or other circumstances.
The applicable price will be confirmed at the time of booking.
Customers may be required to make full or partial payment before a booking can be confirmed.
A booking may remain pending until the required payment has been successfully received and verified.
Travel arrangements may involve independent third-party providers, including airlines, hotels, transportation companies, tour operators, activity providers, visa service providers, and travel insurance companies.
Such providers may have their own terms, conditions, cancellation policies, refund rules, restrictions, and limitations.
Customers are responsible for ensuring that they have valid passports, visas, permits, identification documents, travel insurance where required, and all other documents necessary for their journey.
Visa approval and immigration decisions are made by the relevant government authorities.
Kuoni Travels does not guarantee visa approval or entry into any country.
Airlines, hotels, transportation companies, tour operators, activity providers, and government authorities may change schedules, routes, accommodation, activities, or other travel arrangements.
Where reasonably possible, Kuoni Travels may assist customers with available alternatives.
Cancellation and refund requests are subject to the applicable Cancellation Policy and Return & Refund Policy, as well as the terms of the relevant third-party service provider.
Certain bookings may be completely non-refundable.
Kuoni Travels is not responsible for delays, cancellations, disruptions, strikes, weather conditions, natural disasters, government restrictions, technical failures, or other circumstances outside our reasonable control.
We make reasonable efforts to provide accurate and updated information on our website.
However, prices, availability, schedules, destination information, photographs, descriptions, entry requirements, and other details may change.
Users must not use the website for fraudulent or unlawful activities, attempt unauthorized access, introduce malicious software, interfere with website operation, submit false information, or misuse our booking systems.
Website content including text, images, graphics, logos, designs, layouts, icons, and other materials may be owned by or licensed to Kuoni Travels.
Unauthorized copying, reproduction, modification, distribution, or commercial use is not permitted without appropriate authorization.
Kuoni Travels shall not be liable for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, war, civil unrest, pandemics, government restrictions, strikes, transportation disruptions, technical failures, or other extraordinary circumstances.
To the extent permitted by applicable law, Kuoni Travels shall not be responsible for indirect or consequential losses resulting from third-party services, supplier cancellations, travel delays, visa refusals, government decisions, or circumstances outside our reasonable control.
Kuoni Travels may update these Terms & Conditions from time to time.
Any updated version will be published on this page, and continued use of the website may be subject to the updated terms.
These Terms & Conditions shall be governed by the applicable laws of India.
Kuoni Travels
Building No. 789, Teparavadekh, Dhuniya, Siyal, Mahisagar, Gujarat – 389265, India
Phone: +91 95745 38581
Email: yashviagrocentre@gmail.com